Who We Are

ICCS is a program of Lutheran Community Services that provides services to refugees, immigrants and other individuals needing emotional support. The staff of ICCS includes therapist, cross-cultural case managers, a psychiatrist, a program director, a program coordinator and a program assistant.

We provide high quality counseling, outpatient psychiatric treatment, social services, and advocacy to refugees, immigrants, and other individuals needing emotional support.

Our Services

• Counseling and Emotional Support
• Psychiatric Evaluation and Medication Monitoring
• Case Management Services
• Social Services
• Support Groups
• Medical Certification for Disability Exceptions (N-648) for those that qualify

We accept Medicaid and our services are usually provided at no cost to qualified clients. Individuals with refugee status OR individuals with a CNP medical coupon qualify for services.

About ICCS

The refugee experience is complex and contains numerous traumas and stressors. Refugees often experience violence, malnutrition, and imprisonment. They leave behind family and friends to move to the US, which has new values, norms, laws, climate, dress, food, housing, and work. The direct result of this volatile combination of past trauma and adjustment stress is emotional distress.

International Counseling and Community Services (ICCS) has been working to address the mental health and adjustment needs of area refugees for over twenty years by offering bicultural/bilingual mental health services. The staff of ICCS includes bilingual counselors and case managers, as well as a cross-cultural psychiatrist. When possible, we attempt to match clients with professionals who share the same native language and culture of their client. If the client is from a background where there is no trained native language counselor, we accommodate the client with the use of interpreters, or refer onto another, better-matched agency.

ICCS recognizes that what affects a refugee’s mental health is often unmet critical service needs. Therefore, we offer more than traditional counseling services. Our services include:

• Social services including naturalization support, housing assistance, and advocating for clients with large institutions like DSHS and Social Security.
• Medical case management including helping clients find appropriate health care providers and manage their healthcare.
• Adjustment support including outreach, information, and referral.
• Psychiatric medical treatment and consultations.

ICCS also accepts English-speaking clients.

ICCS accepts Medicaid and usually our services our provided at no cost to qualified clients. Our counseling program is approved by the Council on Accreditation, and is recognized as a Licensed Mental Health Center by the State of Washington.

ICCS has two convenient sites - one in SeaTac area and the other located at our new facility in North Seattle. We are also available for home visit, or can help order DSHS transportation for those clients who receive Medicaid. Initial appointments can be made by calling the ICCS main number at 206-816-3253.

LANGUAGES

ICCS is committed to providing quality counseling, psychiatric treatment, case management, social services, and advocacy to our clients. Whenever possible we provide mental health professionals who share the same native language and culture of their client. If the client is from a background where there is no trained native language counselor, we accommodate the client with the use of interpreters, or refer onto another, better-matched agency.

We have native language counselors and case managers in the following languages: Russian Arabic Somali Estonian Hebrew Other languages are served via interpreters.

COUNSELOR QUALIFICATIONS

International Counseling and Community Services is staffed by a psychiatrist, licensed clinical social workers, and mental health counselors. ICCS staff is skilled in a variety of clinical interventions and treatments, and receives ongoing trainings to enhance their therapeutic skills. Our staff is experienced in cross-cultural counseling and ICCS hosts numerous native language speakers who are at home in the client’s language and traditions.

MAKING AN APPOINTMENT

ICCS serves refugees, immigrants and English-speaking clients. Initial appointments can be made by calling the ICCS main number at 206-816-3253.

CONTACT US

ICCS has two convenient sites – one in the downtown corridor and the other located at our new facility in SeaTac. We are also available for home visits, or can help order DSHS transportation for those clients who receive Medicaid.

SeaTac Office:
4040 S. 188th St.
SeaTac, WA  98188
206-816-3253

Seattle Office:
115 NE 100th Street, Suite 200
Seattle, WA 98125
206-816-3253
E-Mail